Bilingual Customer Service Representative - English Remote
TTEC - Querétaro, Querétaro
Ocultaste esta oferta, pulsa Recuperar oferta para verla de nuevo en los listados
Descripción de la oferta
Breaking News: TTEC obtained the “Best Workplaces 2023” recognition from CompuTrabajo, the employment leader in Mexico.
Bringing smiles is what we do at TTEC… for you and the customer. As a Bilingual Customer Service Representative – Spanish-English working remotely, you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.
What You’ll be Doing
Do you have a passion for helping others and giving them peace of mind? In this role, you’ll work to resolve the customer’s issues before escalating to the next level. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, You’ll
• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues
• Focus on keeping wait time down to support a better customer experience
What You Bring to the Role
• Bilingual skills in English and Spanish
• 2+ years customer service experience or equivalent work experience
• A solution-oriented mindset to ensure happy customers
• Schedule: we operate a 24/7 schedule and work on a rotating roster. This includes weekends.
What You Can Expect
• Supportive of your career and professional development
• An inclusive culture and community minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• And yes...all the competitive performance bonus opportunities and benefits you'd expect and maybe a few that would pleasantly surprise you
A Bit More About Your Role
We’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.
You'll report to the Team Lead. You'll contribute to the success of the customer experience and the overall success of the team.
About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
#JID-03S7N
#ttecmexico
Requerimientos
- Educación mínima: Educación media superior -Bachillerato General
- 1 año de experiencia
- Idiomas: Inglés
- Edad: A partir de 18 años
Palabras clave: servicio, service, demostrador, feriante, viajante, agent, representative, agente, representante, casa, remoto, remote, teletrabajo, home
Hace 3 días (actualizada)
Gracias por ayudarnos a mejorar Computrabajo
Nos tomamos muy en serio tus comentarios y lo revisaremos lo antes posible.
Acerca de TTEC
At TTEC , you can enjoy a fast-paced career that offers exciting professional development and career growth opportunities. Our dynamic and inclusive culture is based on a set of values that guide our relationships with clients, their customers, and each other. Founded in 1982 and with 50,000 employees operating across six continents, we use a blend of technology and humanity to help clients provide a great experience to their customers, build customer loyalty, and grow their business. Together, ...
At TTEC , you can enjoy a fast-paced career that offers exciting professional development and career growth opportunities. Our dynamic and inclusive culture is based on a set of values that guide our relationships with clients, their customers, and each other. Founded in 1982 and with 50,000 employees operating across six continents, we use a blend of technology and humanity to help clients provide a great experience to their customers, build customer loyalty, and grow their business. Together, our two divisions (TTEC Digital and TTEC Engage) help brands make every interaction they have with a customer—whether it’s face-to-face, online, over the phone, on social media, or via a mobile app—simple, personal and exceptional! Join us and take your career amazing places along the way!
Beneficios de TTEC
Seguros, salud y bienestar
Seguro de vida
Financieros y Jubilación
Bono desempeño
Familia y paternidad
Permisos no retribuidos
Permisos de maternidad y paternidad
Vacaciones y tiempo libre
Vacaciones pagadas
Ventajas y descuentos
Descuentos para empleados
Soporte profesional
Programa de Diversidad
Planes de formación
Evaluación general
4.20
3,696 Evaluaciones
-
5
45%
-
4
38%
-
3
14%
-
2
2%
-
1
1%
-
4.15
Ambiente de trabajo
-
3.96
Salario y prestaciones
-
3.63
Oportunidades de carrera
-
3.75
Director general
Atención al cliente
Actual empleado Jalisco Mayo, 2024
Es una muy buena empresa
Lo mejor Pagos puntuales
A mejorar La capacidad de poder decidir sobre tu futuro laboral
Recomienda trabajar aquí
Agente bilingue
Actual empleado Jalisco Marzo, 2024
Parece ser un gran lugar para trabajar y para crecer laboralmente
Recomienda trabajar aquí
Atención al cliente
Actual empleado Ciudad de México DF Marzo, 2024
Pues son buenos
Lo mejor Pues trabajo desde casa
A mejorar La comunicación
Recomienda trabajar aquí
Salarios
Customer service
Media salarial
$ 10,842 /mes
1,444 salarios
$ 8,000
$ 12,500
Bilingual customer service representative
Media salarial
$ 11,434 /mes
1,143 salarios
$ 7,000
$ 14,000
Atención a clientes
Media salarial
$ 11,500 /mes
810 salarios
$ 4,500
$ 14,000
Servicio al cliente
Media salarial
$ 11,402 /mes
471 salarios
$ 8,000
$ 12,000
Ofertas similares
Bilingual Customer Service Representative
TTEC - Puebla, Puebla
Breaking News: TTEC obtained the “Best Workplaces 2023” recognition from CompuTrabajo, the employment leader in...
Hace 3 días
Bilingual Customer Service Rep
JINZAI - Chihuahua, Chihuahua
Empresa importante localizada en Sonora. WORK AT HOME SOLICITA EJECUTIVOS TELEFONICOS BILINGUES PARA TRABAJAR EN CASA...
Ayer
Home Office Fijo
Importante empresa del sector - Querétaro, Querétaro
Si Hablas inglés (B2) ¡Trabaja desde casa! Obtén: Sueldo de $9,000 mensuales, Comisiones en dólares, Bono mensual,...
5 de mayo
Customer Service Associate Trainee
SPEEDFC - Querétaro, Querétaro
The Customer Service Representative (CSR) will play a key role in providing customer service support to the...
Más de 30 días
Bilingual Customer Service Representative
Cover Desk Mexico - Nuevo León, Monterrey
Cover Desk celebrates six years in the industry of helping virtual assistants’ pair with independent insurance...
13 de mayo
Sales Assistant
Human Quality. - Ciudad de México DF, Miguel Hidalgo
We are seeking a highly motivated and detail-oriented individual to join our team as a Bilingual Appointment Setter....
14 de mayo
Sales Assistant
Human Quality. - Nuevo León, Monterrey
We are seeking a highly motivated and detail-oriented individual to join our team as a Bilingual Appointment Setter....
14 de mayo
¡No te pierdas ninguna oportunidad!
Recibe las nuevas ofertas por e-mail.
¡No te pierdas ninguna oportunidad!
Escribe tu correo y te enviaremos nuevas ofertas por e-mail.
Parece que ya estas registrado
Escribe tu contraseña para activar la alerta.
Vaya, el correo y la contraseña no coinciden
Prueba de nuevo para activar la alerta.
Información básica de privacidad y contacto
Responsable
DGNET LTD.
Finalidad
Atender las solicitudes de información y/o consultas efectuadas por el usuario –registrado o no- a través del portal web.
Legitimación
Tu consentimiento.
Destinatarios
Únicamente se cederán datos por obligación legal.
Derechos
Tienes derecho a acceder, rectificar y suprimir los datos, así como otros derechos, cuyo detalle se incluye en nuestra Política de Privacidad completa.
Te hemos enviado un correo de verificación. Revísalo y confirma la alerta para activarla.
Genial
Te avisaremos de nuevas vacantes.
Ya tenías una alerta guardada similar a esta búsqueda
Información básica de privacidad y contacto
Responsable
DGNET LTD.
Finalidad
Atender las solicitudes de información y/o consultas efectuadas por el usuario –registrado o no- a través del portal web.
Legitimación
Tu consentimiento.
Destinatarios
Únicamente se cederán datos por obligación legal.
Derechos
Tienes derecho a acceder, rectificar y suprimir los datos, así como otros derechos, cuyo detalle se incluye en nuestra Política de Privacidad completa.
¡No te pierdas ninguna oportunidad!
Bilingual Customer Service Representative
Querétaro, Querétaro
¡No te pierdas ninguna oportunidad!
Escribe tu correo y te enviaremos nuevas ofertas por e-mail.
Información básica de privacidad y contacto
Responsable
DGNET LTD.
Finalidad
Atender las solicitudes de información y/o consultas efectuadas por el usuario –registrado o no- a través del portal web.
Legitimación
Tu consentimiento.
Destinatarios
Únicamente se cederán datos por obligación legal.
Derechos
Tienes derecho a acceder, rectificar y suprimir los datos, así como otros derechos, cuyo detalle se incluye en nuestra Política de Privacidad completa.
Búsquedas relacionadas
Ver todos los avisos en Querétaro Empleos en Querétaro Empleos de Atención a clientes